Domino’s Pizza – How a Negative Event Affects the Whole Company

A domino is a tile with an arrangement of spots or numbers on one side and a blank, identically patterned or colored surface on the other. It is normally twice as long as it is wide and can be stacked in an alternating pattern. Dominoes are used for playing a variety of games, most notably positional games where one player places each domino edge to edge against another so that the adjacent faces either match in number or form some other specified total. The value of each domino is indicated by the number of pips on its edge and, in a standard double-six set, can range from six to none or a blank (zero). Other pips may appear on a domino but are not common.

A small nudge is all it takes to bring thousands of dominoes into line in a domino rally or toppled in an elaborate domino show, each carefully placed and poised to fall with a synchronized chain reaction. A domino rally is a visual demonstration of inertia—the tendency of a system to resist motion unless pushed against. Once the first domino tops, it releases energy to push on the next domino and the chain reaction can continue in an infinite number of ways.

The synchronization of chains of dominoes can be applied to the way a company operates, especially if the chain is large enough that a single action can have an impact on the entire organization. Domino’s Pizza is a good example of this. When a company’s leadership structure is strong and effective, it can weather even the most devastating setbacks.

Domino’s is an example of a successful business that reacted to a negative event by implementing an innovative strategy. When traditional eat-in dining options were suspended during the COVID-19 pandemic, Domino’s focused on its delivery service which was already popular with students. This new strategy grew the Domino’s brand and kept customers coming back.

A business leader who wants to succeed should be aware of the effect that a positive or negative event can have on their organization and their team. A good leader will take the time to understand how their employees and clients are impacted by these changes and work together to create a plan of action that will get everyone back on track.

Domino is a multimillion dollar franchise with a solid leadership structure. Its corporate office and board monitor the performance of the managers who oversee the Domino’s restaurants. In addition, the company has a solid succession plan in case one of its key executives should suddenly leave the company. Domino’s management and board also keep an eye on the competitive landscape to make sure that they are positioned for success. As a result, the Domino’s chain has been able to grow through the difficult times of pandemic and other challenging circumstances. This success has been based on sound decision making, an organized leadership structure and effective communication among all of the key players.