Dominoes are flat, rectangular blocks that can be stacked on end to form long lines. When the first domino in a line is tipped, it gives a push to the next domino, and so on. This type of chain reaction is called a “domino effect,” and it can create very complex shapes and patterns. Dominoes are often used as toys for children, but adults also use them to play games or create artwork.
For example, a talented artist can use dominoes to make amazing sculptures or paintings. One of the most popular artists who uses dominoes is Hevesh5. Her YouTube channel has more than 2 million subscribers. Hevesh has created domino art installations for movies, TV shows, and events, including a concert for the pop singer Katy Perry. In addition to her individual pieces, she has worked on team projects involving more than 300,000 dominoes. When Hevesh creates a new piece, she follows a version of the engineering-design process. She begins by considering the theme or purpose of the design and brainstorming images or words that might be related to it.
As she continues to develop her ideas, Hevesh takes notes and plans how the final piece will fit together. She also tests different layouts and designs to see what will work best. Once she’s finished with a concept, she builds a prototype out of cardboard or wood to test it. After she’s satisfied with the results, she starts to lay out all the dominoes that will be used in the final piece. Hevesh then places glue on each domino and lays them down in the correct order.
In the Domino’s story, there is a domino effect that is created when a company makes a major shift in its business practices to adapt to COVID-19 guidelines. As a result, many consumers switched from dine-in restaurants to takeout and delivery options—and pizza was a top choice. Domino’s saw the change in consumer behavior and reacted with changes to how customers ordered (including enabling them to place orders using voice recognition, via Twitter, or by texting an emoji); how they monitored their orders; and how the company managed its operations.
Domino’s former CEO David Brandon and current CEO Dominick Doyle both promoted the value of listening to employees, and this line of communication extended to customers as well. After Domino’s made a number of significant changes, including relaxing the dress code and offering more leadership training programs, the company saw a rise in customer satisfaction. As a result, Domino’s has been named one of America’s Favorite Companies and a Top Workplace in multiple surveys. The company continues to follow this value by taking note of what its customers are saying and addressing their complaints directly. This strategy has helped Domino’s maintain a steady stream of profits.